Aurea Social Spotlight module
Overview
The Spotlight module for Aurea Social provides a pair of related features that both count user actions in the system, then use this user behavior data to provide additional value to users. Spotlight is an optional module which integrates tightly with, and requires the functionality of, the base Aurea Social product.
The basic concept is illustrated below. Data is collected by Aurea Social and can optionally be brought in from other systems. The set of data is scored to produce ratings of how strongly a user is connected to a particular term, which are used to illuminate skills and expertise (the Expertise functionality).
The data is also used to determine how a user is performing relative to set of behavioral goals, and to reward the reaching of those goals via badges and listing on a public leader board (the Recognition functionality).
Aurea Social Spotlight Module illustration
For more information, see Aurea Social user guide.
Granting administrative access
Rights required to change Expertise scoring
Navigation to the Spotlight administration site
Adding Spotlight web parts to the gallery
Function and configurability of the expertise engine
Setting up and administering the Expertise feature
Viewing administrative reports, and hiding users or tags in expertise
Finding users and topics using the expertise feature
Defining, modifying, and using inputs for external actions
Setting to disable community-level recognition features globally
Enabling or Disabling Community Badging
Creating Community badges and badge rules
Direct User-to-user (Kudos) Badges
Defining a chain of dependent badges