Aurea Social Internal Communications Solution
Overview
This admin guide is in support of the configuration and rollout of the Internal Communications Solution. Steps for technical configuration are provided along with best practice considerations for best leveraging the capabilities to target internal messaging to employees.
There are several topics covered in this document, from creating the service application, to more detail on how to implement the landing page, including guidance on leveraging web parts and customization to meet organizational requirements.
Next, having the supporting community channels is a tenet of effective communication, so key considerations for their setup and configuration is covered. Further, tile sets are needed to provide a filtered view for sanctioned organizational communications.
While you could roll out the bare minimum amount of configuration for the internal communications tile, we’ll cover some best practices and considerations which should be taken into account when implementing this core feature. Lastly, we’ll walk through the administrative console which is used by communications managers.