The Spotlight module for Aurea Social provides a pair of related features that both use user data in the system to illuminate skills and expertise as well as to guide, measure and display desired user behavior.
Spotlight is an optional module which integrates tightly with, and requires the functionality of, the base Aurea Social product.
The basic concept is illustrated below. Data is collected by Aurea Social and can optionally be brought in from other systems.
The set of data is scored to produce ratings of how strongly a user is connected to a particular term (the expertise functionality). It’s also used to determine how a user is performing relative to set of goals for behavior (the Recognition functionality).
The expertise feature maps users to tags or terms. The Recognition feature measures levels of user behavior in specific areas and marks progress with badges after sufficient progress is made.