Use Full Name for @Targeting
The Use Full Name for @Targeting option is useful for organizations in which usernames are not correlated with the names of actual users. In those cases, the default Aurea Social behavior of allowing @username to target a user is not helpful.
While the autocomplete feature in the Activity stream web part can match based on having typed a portion of the preferred name, with Use Full Name for @Targeting ... turned off, the username is still pasted into the stream leading to posts that display things like @1237JXY
.
With Use Full Name for @Targeting turned on, Aurea Social can target by using @(Preferred Name). If this pattern is entered, Aurea Social looks to see if it matches only one user in the system. If there are multiple matches, it only sends a notification to a targeted user if the sender of the message has only one colleague who matches.
So, in the example above, if Brian has two colleagues named “Dan Larson”, no notification is sent. Otherwise the notification is sent to Dan Larson.