Use Full Name for @Targeting

The Use Full Name for @Targeting option is useful for organizations in which usernames are not correlated with the names of actual users. In those cases, the default Aurea Social behavior of allowing @username to target a user is not helpful.

While the autocomplete feature in the Activity stream web part can match based on having typed a portion of the preferred name, with Use Full Name for @Targeting ... turned off, the username is still pasted into the stream leading to posts that display things like @1237JXY.

With Use Full Name for @Targeting turned on, Aurea Social can target by using @(Preferred Name). If this pattern is entered, Aurea Social looks to see if it matches only one user in the system. If there are multiple matches, it only sends a notification to a targeted user if the sender of the message has only one colleague who matches.

Use Full Name for @Targeting

So, in the example above, if Brian has two colleagues named “Dan Larson”, no notification is sent. Otherwise the notification is sent to Dan Larson.