The Email Handler must be enabled for Aurea Social to be able to receive and process inbound emails. Enabling this enables:

• Alert emails (that inform users of new microblog posts and questions of particular interest to them)
• Digest emails (that summarize the last day's activity stream for the user)
• Alert email replying (allowing users to comment or provide an answer by replying to the alert email)
• Posting a microblog or question by email

To use this last feature, see the section Global Email Addresses for microblogging and asking questions.

The Email Handler section initially requests a location to create a list. Clicking the Enable button will create the list, perform the necessary setup, and toggle the button to show the Disable Internal Email Handling option.

This Email Handler setting is the same as the Email List Website Location setting on the Installation Options Selection page of the installer. It is enabled during the Provision Social Service Application task in any install or upgrade of Aurea Social.

These features use a set of SharePoint lists which may be located anywhere you desire within SharePoint. Simply add the URL of the site you choose in the Email Handler text box, then click Enable Email Features to enable inbound and outbound emailing features.

You may see a warning in the Email Handler section that the SharePoint Incoming Email feature is not enabled, or not configured correctly.

You can opt to delete email feature

If you see this warning, you can opt to delete email features using the button. If you don't, you must enable and properly configure SharePoint’s built-in Incoming Email functionality in order for NewsGator's alert email replying feature to work, as it relies on this SharePoint feature.

Configuring SharePoint Incoming Email is a complex topic; we recommend that you review Microsoft's Configure incoming e-mail (SharePoint Server 2010) documentation to help you through that process.

If you enabled this feature during install and you would now like to turn it off, you can click the Delete Email Features button in this section to turn alert email replying off.

Most customers do not need to use this section. Some customers need incoming emails to go to a different email address than the one that is created automatically by enabling the internal email handling.

If you choose to click the checkbox and enter a new address, you have to ensure that your email system resolves that address back to the “Response” email address defined in the Email Aliases section. Otherwise, replies to notification emails do not create responses in Aurea Social.

This allows administrators to specify a name to appear as the sender for notification emails. If nothing is set here, the display name of the user who took the action is used (this is the default).

This section allows you to specify different aliases for emails coming into SharePoint and Aurea Social. You might use this if you wanted to create a shorter email address like mb@mycompany.com instead of microblog@mycompany.com

Email Settings

Email digests by default appears to have been sent by the user receiving the email. If this is undesired, enter a valid email address in the text box at the top of the Email Settings section, and future digest emails appears to have come from this address instead.

All email notifications are disabled by default. Users can individually enable notification or digest email outputs.

In Central Administration, two settings let administrators enable email notifications for all users if desired. Opting in sets all users who have never saved a preference in their user profile.

A user who has saved her profile with these options turned off before opt-in was enabled or who chooses to uncheck these settings on the profile after opt-in was enabled are opted out and do not not get email notification even if the central opt-in settings are enabled.

Set the drop down to Yes to turn on digest or instant email notification

The two drop-down settings automatically turns on digest or instant email notifications for all new users respectively.

This causes the functionality to start running as soon as the user is created. Users can turn these off as well as adjust specific behaviors (for example, time of digest email, specific kinds of notifications).

To apply the settings to all users(including existing ones), enable the checkbox below the drop-down and click Save.

So, to enable digest for all users (and have it enabled by default for new users), select Yes from drop down and check the first checkbox and click Save.

Do the opposite to disable emails. If you set a pull-down to No, new users do not have these features switched on by default. And if you uncheck the checkbox below the dropl-down set to No and click Save, then the functionality is turned off for all users.

Starting in the 5.2 release, it is possible for administrators to control what content is in the daily digest for users.

The daily digest before version 5.2 included all posts that were made within the last day or that got comments added within the last day.

For some companies, this is a problem because some posts continue to get comments for many days which leads to large digest emails that are difficult for users to read.

This feature allows an administrator to set a time limit for the creation date of a post. So now, all digest emails can be set to include only posts created within the last day, last 1.5 days, last 2 days, etc. This can be set from Email Settings.

Content limiting

Email Zone

The Email Zone section allows you to set what Alternate Access Mapping (AAM) zone is used in the URLs of links that are shown digest and notification emails. If your organization does not use AAM, you can leave this on one of the first two options, Last Used by User or Default.

To have the URLs of links in digest and notification emails be the same for all users, select the AAM zone to be used in all email from among the last 5 choices - Default, Intranet, Internet, Custom, or Extranet. Click Save to finalize your choice.

If using the same AAM zone in all users' emails does not work for your organization, select Last Used by User, then click Save. With this option selected, Aurea Social keeps track of, for each user, the AAM zone they used for accessing the Activity Stream web part, the last time they viewed it. It uses this recorded zone when constructing links in the digest and notifications emails that are sent to that user.

When this setting is checked, images embedded in emails are saved into SharePoint libraries and attempts to be shown within the body of the post created from the email in the stream.

Allow Embedded Image