Understanding message actions

The actions available for each message are based on the status of that message.

For example, a message with “Draft” status does not have the “Schedule” action option available until its status changes to “Waiting to be Scheduled” (once the HTMLHypertext Markup Language. A set of tags used to mark the structural elements of text files. HTML files include tags that create hyperlinks to other documents on the Internet./Text content of that message is saved).

To view the Actions for a messages:

  1. In the left navigation bar, click View Messages.
  2. Click the Actions box for the message.

Available for ALL message states:

  • Notes and Tasks
  • Copy
  • Delete

Not available for SENT or SCHEDULED:

  • Edit

Available only for WAITING:

  • Schedule
  • Proof
  • Quick Test

Available for only SENDING, SCHEDULED, or PAUSED:

  • Stop
  • Pause
  • Resume

Available for only SENT messages:

  • View Reports