User Permission Levels

AMS provides different levels of user permissions depending on the user’s role. The table below shows the different levels of AMS user permission roles, and which functions each role can perform.

Action

AMS Root Account

SuperAdmin Account

Administrator

Help Desk User

User

Change AMS Root Account Password

X

Change Authentication Method

X

Install AMS Software

X

X

Create Super Administrators

X

X

Create Continuity Administrators

X

X

Create Help Desk Users

X

X

Change Imported User Attributes

X

X

Change Global Address List Attributes

X

X

Configure Email Routing

X

X

Modify Email Disclaimer

X

X

Change AlertFind Mapping Settings

X

X

Configure User ID Conflict Resolution

X

X

Set User Deletion Notification Thresholds

X

X

Customize Home Page

X

X

Customize Welcome Wizard

X

X

View Undeliverable Mail

X

X

Create Reviewer Groups

X

X

Manage Journaling Services

X

X

Activate Email Continuity

X

X

X

Install/Configure RedirectorManager

X

X

X

Create User Authentication Tokens

X

X

X

Install/Configure VaultBox

X

X

X

View Audit Reports

X

X

X

Create New Mailboxes

X

X

X

Add/Manage Users

X

X

X

Create Incoming Mail Aliases

X

X

X

Send Custom Notifications

X

X

X

View User Information

X

X

X

X

Reset User Passwords

X

X

X

X

Log In to AMS

X

X

X

X

X

Access Personal Mailbox

X

X

X

X

Change Personal Password

X

X

X

X