Test Email Continuity

To prepare for Email Continuity testing, determine an appropriate procedure for your organization. A Test Wizard walks you through the standard process.

To start a test of Email Continuity:

  1. In the AMS Admin Console Current Tests section, click Start Test to launch the test wizard.
  2. Identify and add the Mailing Lists, Servers or User mailboxes to include in the test. Click Next.
  3. Send a notification message to indicate that the activation is a test (recommended). Edit the Subject or Text of the message. Alternatively, you can select Don’t send a notification message to not send an email notification. You may also send a custom notification at a later time. Click Next.
  4. The Confirmation page provides information on the actions to be performed in the test.
  5. Carefully review the contents of the Confirmation page and verify that these are the test parameters you want.
  6. Click Start Test.

Upon activation, the service sends any requested notification message to the addresses you selected. (See Transition Alerts.) During the test, Email Continuity activates all mailboxes for users you identified, allowing them to log in using the webmail interface.

When the test is underway, a Current Tests section appears in the AMS Admin Console. Mail sent to users included in the test goes to their Email Continuity mailboxes.

In the list of users, those you included in the test display as In Test and those receiving email through the primary mail system display as Ready.

During the test, all affected users should log in to the webmail interface and use as many features as possible. When ready, the administrator can end the test and start the recovery process.

To start recovery from a test:

  1. In the Current Tests section of the AMS Admin Console, click Start Recovery.
  2. Select the recovery type and click Next. A notification message composition page appears. As with the activation notification message, you can edit the message, use the default message, or bypass the message.
  3. In the Archive Name box, type a name for the archive. This name appears when you use the RecoveryManager to restore messages to the primary mail system.
  4. Click Next.
  5. Click Start Recovery.