On-Premises Journaling

Contact Support to discuss the journaling design your organization plans to implement with AMS. Based on that design Support can help ensure the proper journaling configuration within your Exchange environment and help verify the system performs as expected.

Notes:

• Contact Support to enable On-Premises Journaling
• Create an Active Directory contact for each On-Premises Journaling address you plan to use (On-Premises Journaling Administration). For information on creating an Active Directory contact, review you Exchange product documentation or contact Support.
• During deployment, test by configuring journaling for 1 or 2 mailboxes to ensure that journaling rules are accurate, otherwise messages may be lost and unrecoverable
• Ensure the send connector used for Email Archival does not route through a spam filter or content filter, or messages may be lost. Routing to the AMS Data Center directly is recommended.