Access Your Mailbox
When Email Continuity is active, you can access your webmail account directly from the AMS Admin Console. Note that if you’re logged in using the root account, the email account for emsroot is accessed. If you’re logged in as an administrator with a personal Email Continuity account, your personal account is displayed. Users without access to the AMS Admin Console can access their mailboxes using the web address provided to your organization by Support.
To access your webmail account during an activation:
- From the AMS Admin Console Home, click Your Account.
- Click Access Your Mailbox. The webmail account appears.
NOTE
If your organization has imported legacy active mail dated prior to 1970, these messages are not available through the Webmail interface.