Email Continuity Functions
Using the service software that you install in your organization’s mail environment and the software that resides in the Aurea Messaging Solutions data center, Email Continuity provides the following functions:
| Function | Description |
|---|---|
| Data synchronization. | Using the SyncManager installed in your environment, Email Continuity synchronizes all of your local directory, calendar, and contact information with the data center. For more information about the SyncManager, see Install Required Service Software |
| Email continuity service during scheduled or emergency outages of your mail system. |
Administrators can choose to activate continuity services for all of the users in your mail environment, for subsets of users, or for specific mail servers. The Email Continuity Webmail functionality allows users to access their email through a secure browser-based interface. Users can send and receive email messages through this interface until normal service is restored to their primary email system. You can also allow your mail users to access their mail during an activation by installing the optional Outlook Extension client software on user desktops. This allows mail users to access their mail through Outlook during the activation. See About the Outlook Extension for more information. If you install the optional Windows Authentication Manager into your environment, your mail users can log in to Email Continuity using their existing Windows user names and passwords. See About Windows Authentication Manager for more information. |
| Email continuity service for wireless devices. |
Included in Email Continuity is Mobile Webmail functionality, which allows users to access their email through a secure, iOS or Android mobile-browser-based interface. Users can send and receive email messages through this interface until normal service is restored to their primary email system. A mobile app has been created to access Email Continuity. The app must be downloaded by the end-user from the Android Play Store or Apple iTunes store. Login access to the iOS app is controlled through the Mobile Application Enabled Users list |
| Access to stored/archived mail during an activation of Email Continuity. |
The optional Historical Mail upgrade allows your users to access historical email when Email Continuity is active. To use this feature, you must install the optional VaultBox component along with the Redirector components described under Redirector Components. |
| Full range of administration features, audit reports, and system settings using the AMS Admin Console. |
Your organization’s authorized administrator users can log into the web-based AMS Admin Console (hosted at the data center) to perform all necessary administration functions. |