Client-Side Software
Each component product of the Aurea Messaging Solutions suite requires that you install certain client-side components (often called service software) in your organization’s mail environment. For information about installing these components see Install Required Service Software.
Aurea Messaging Solutions Server (required)
A number of components are installed on a server in your network. The purpose of these components is to run background services such as synchronization of data, mail redirection, and user authentication.
These components are installed at one go when running the Aurea Messaging Solutions server wizard. After installing and setting up these components, you can perform most day-to-day administrative functions directly from the web-based Admin Console.
| Component | Description |
|---|---|
| SyncManager |
A service that synchronizes your local directory, calendar and contact information with the data center. You can configure synchronizations to occur on a regular schedule, or manually trigger synchronizations at unscheduled times.
For more information refer to Setting up the SyncManager. |
| RecoveryManager |
Software that restores email back into your mail system after an activation of Continuity.
For more information refer to Recovering from an Activation. |
| Windows Authentication Manager |
Allows end users to log in to the AMS Admin Console using their Windows user name and password. Windows Authentication Manager is installed in your environment only if you use Windows authentication as your login method.
For more information refer to Windows Authentication. |
Redirect and Mail Storage/Archive (optional)
|
Component |
Description |
|---|---|
| Redirector (Mail Routing) Components |
For Email Continuity users, Redirector components are required to enable the optional partial activation feature (a process where some users remain on the primary mail system while others use Email Continuity). For users of stored mail/archive components, Redirector components are required to transfer copies of mail to the VaultBox for processing. For more information refer to About Redirector Components. |
| VaultBox™ |
Software responsible for accepting messages from customer’s mail servers, and encrypting, compressing, and transferring messages to the data center. The VaultBox must be installed in your environment on a dedicated server. This can be the same server on which the SyncManager and RecoveryManager are installed or another dedicated server.
For more information refer to About the VaultBox. |
NOTE
Office 365 offers Partial Activation but it is limited and in some configurations may not be possible.
End user plug-ins (optional)
| Component | Description |
|---|---|
| Outlook® Extension | A Microsoft Outlook plugin that provides access to email via Microsoft Outlook during an outage. Users that have the Outlook Extension installed can continue using Microsoft Outlook to send and receive emails seamlessly during an outage.
For more information refer to About the Outlook Extension. |
| Mobile plug-ins |
Aurea Messaging Solutions includes Android and iOS apps for end-users to access the Continuity Web Mail when Continuity is activated. This provides a quick and easy way for your end-users to continue using email directly from their mobile devices. For more information refer to About Mobile plug-ins |
Interaction of Components
The diagram below shows the interaction of client-side service software components, your Exchange mail server, and the data center. Port numbers are shown in parentheses.
Communications Protocols and Port Numbers