Defining User Sets

Administrators can define groups of mailboxes called user sets. User sets allow you to send notification messages, activate Email Continuity, or apply other features to a designated group of users. For example, if you anticipate certain groups of users are likely to be activated separately (such as system administrators for tests), you can define a user set for them. Defining user sets specifically for testing allows for performance of regular system tests without activating all users and without taking down primary services.

To create a user set:

  1. From the AMS Admin Console, click User Administration.
  2. Click User Sets.
  3. Click Create User Set.
  4. In the Name box, type a name for the user set.
  5. To build the user set manually, click the appropriate tab to select users for inclusion in the set by Servers, Mailing List, or individually by User.
  • If you select the Mailing List or User tab, in the Search box type an email address or name and search for the results. Then click the listed mailing list or user to select.
  • If you select the Server tab, click a server to select it.
  • Repeat until all desired servers, mailing lists, or users display in the Users in the Set listing.
  1. To upload a CSV file containing user sets, click the Upload tab, browse to the file location, select the upload file, and click Open. The CSV import file must be structured as follows:
  1. The first row must contain the import file header Email Address.
  2. Each additional row must contain the email address for exactly one user.
  1. When all the users are selected or the upload file is listed, click Add.
  2. Click Submit.