1. Log in to your Applications server (usually the same as your Central Administration server, but not necessarily the same).
2. Launch Launcher.exe from the Aurea Social Setup folder provided to you by NewsGator Support. Aurea Social Launcher is displayed.
Note:

If User Account Control is active on this server, you'll need to launch this by right-clicking on Launcher.exe and choosing Run As Administrator.



Advanced Options

3. Click Advanced Options, and then after a warning message is cleared, click Uninstall Aurea Social. You get another warning message telling you how many sites may be negatively affected by the uninstall.
4. Click Yes. (If you still want to proceed with uninstall)



Warning dialog box

5. The Uninstall Summary screen appears. On this screen, checking the Delete Databases option causes the NewsGator social database and the NewsGator reporting database to be deleted during the uninstall process.
Note:

If you don’t intend to use Social Sites again on the farm, and won’t have any use for the activity data added by Social Sites to SharePoint’s native activity data, you may safely delete these databases.

Otherwise you should leave this option unchecked. The databases may be later deleted directly from SQL Server.



Uninstall Summary screen

6. Click the Uninstall button.
Note:

If you have not already turned off antivirus software on the server, you should do so now, before clicking Uninstall.

Uninstalling Aurea Social screen

The Uninstalling Aurea Social screen appears when the uninstall process is in progress. The details area elaborates on the current step of installation, upgrade or repair. A progress bar indicates progress through the entire uninstallation.

Additional uninstall steps for Video Stream module

If you installed the Video Stream module, there are required steps remaining to finish the uninstall process. Un-installation of Video Stream’s additional components can be completed by selecting the Uninstall option when running the Additional Components Installer.

If something goes wrong during uninstall, do the following:

1. Open your install log, located in the Setup folder you're running the uninstall from.
2. Correct whatever error is reported there.
3. Repeat the uninstall attempt.

Additionally, if uninstall has not managed to remove it before your error occurs, navigate to SharePoint Central Administration > Manage Service Applications > NewsGator Social Platform for troubleshooting information. This page allows the unprovisioning and reprovisioning of many components that should be removed during uninstall.

For further details, see Aurea Social Administration Guide.

Occassionally, after following the above steps, there can still be a component of Aurea Social that uninstall cannot remove. In such cases, the following steps will enable you to manually uninstall Aurea Social:

1. Stop all the NewsGator Timer Jobs.
2. Remove the NewsGator Service Applications (you can choose to keep the data if you wish).
3. Deactivate the NewsGator Farm features.
4. Retract the NewsGator Solutions.
5. Remove the NewsGator Solutions.
6. Check the GAC to make sure all the NewsGator files are gone.
7. Reset the SharePoint Timer Job Service (windows services menu).
8. Reset IIS.

Contact your NewsGator support representative if you need further help.

Though it is not recommend to uninstall individual solutions from a SharePoint farm, there may be circumstances in which you need to uninstall a Aurea Social module.

To remove a Aurea Social module, do the following:

1. Launch the Aurea Social Management Shell from the Aurea Social install utility.
2. Use the Remove-SocialSitesModules PowerShell Cmdlet to perform the operation.

For a full list of available parameters for the Cmdlet, use the Get-Help Remove-SocialSitesModules Cmdlet, or see Managing Your Aurea Social Installation with PowerShell.