Software prerequisites

These are the software prerequisites for installing Aurea Social:

Prerequisites for core module

NOTE:

As of the 5.2 release, there is an added pre-requisite check in the installer to help avoid issues with WMI infrastructure shortcomings during installs. The new pre-requisite check does two things: 1) attempts to list the Windows services on each server in the farm, and 2) attempts to remotely run a basic Windows command (where.exe). This covers both scenarios which the installer does things remotely.

Prerequisites for Enrich module

The Enrich 5.0 module requires Social Sites 5.0.

Optionally Spotlight 5.0 can be used to create badges to recognize users who create a high number of knowledge base articles and video scenarios.

The Enrich module consists of the Knowledge Base and Video Scenarios components. To use the Video Scenarios component of the Enrich module, the Video Stream 5.0 module is also required.

NOTE:

If you are upgrading please read the “Instructions regarding Video Stream and Enrich Upgrades” below.

Prerequisites for Video Stream Module

The Video Stream 5.0 module requires Social Sites 5.0.

Video Stream requires the use of two installers: the Social Sites 5.0 installer and the Video Stream Additional Components installer.

The Video Stream additional components installer is responsible for installing all Video Stream components that reside outside of SharePoint. These components are:

  • Video Encoding service
  • Streaming service

Software prerequisites for each of these components are listed below:

Important

Social Sites core with the Video Stream module MUST be installed first before installing the Video Stream Additional Components which is described below.

It is strongly recommended that readers read the Video Stream section of planning section below before attempting to install Social Sites or the Video Stream additional components.

Important

Support for posting videos in the stream does not require installing the additional components.

Prerequisites for video encoding service

Install encoders based on deployment and usage scenarios below:

Encoder Installation Scenarios

Deployment/Usage Browser/Smooth Streaming/VC1 Browser/Progressive Download/VC1

Native Video Stream

Microsoft Expression Encoder4.0 (Free version) [default]

Microsoft Expression Encoder 4.0 (Free version)***

Video Stream with Kontiki Integration

N/A

Microsoft Expression Encoder4.0 (Free version) [Default]

 

Deployment/Usage Browser/Progressive Download/H264 Mobile/Progressive Download/H264

Native Video Stream

FFMPEG/QT-FAST-START***

FFMPEG/QT-FAST-START ***

Video Stream with Kontiki Integration

FFMPEG/QT-FAST-START***

N/A

***For further details, see Configuring the Video Stream Encoder.

Note:

Thumbnail generation is done by Microsoft Expression Encoder but can be configured to use FFMPEG. See Appendix L - Configuring the Video Stream Encoder to enable this option.

To install Microsoft Expression Encoder you have to:

  • Install .Net Framework version 4.0
  • Download and install the Microsoft Expression Encoder from: http://www.microsoft.com/en-us/download/details.aspx?id=27870
  • The Desktop Experience role must be activated
  • Recommend installing (but optional to support popular audio codecs): Apple QuickTime (iTunes is not required)
  • Install additional codecs as required. For example, there are codec libraries that support FLV1that we have experimented with in the lab like the ones from K-Lite Codec Pak (http://www.codecguide.com/about_kl.htm) In this case we loaded the FLV1 codec only to minimize clobbering the existing codecs installed and have not tested the possible (but remote) impact on the other installed codecs. Be sure to install additional codecs with the account that the encoding service is run as.

To install FFMPEG/QT-FAST-START:

  1. 1. Download the following encoding tools:
  2. Extract the contents of the FFMPEG file.
  3. Copy the ffmpeg.exe from the bin folder to the root folder of the Video Stream encoding service
  4. Copy the content of the presets folder to a new folder named ffpresets at the root folder of the Video Stream encoding service folder.
  5. Extract the contents of the QT-FastStart file.
  6. Copy qt-faststart.exe to the root folder of the Video Stream encoding service.
  7. Note: Unless changed during the installation of the Video Stream additional components, the encoding service

Prerequisites for Streaming Service Software

The following will need to be installed on the server before installation if you are using Smooth Streaming:

  • IIS version 7+
  • IIS Media Services version 4+ (http://www.iis.net/download/SmoothStreaming)
  • .NET Framework version 3.5 SP1
  • .NET Framework version 4.0 (required only by the Additional Components installer)
  • ASP.NET