Making your links trackable

EmailLabs makes links in your message trackable with the domain of your farm; this lets us track the activity that each link produces.

To customize the trackable links to reference your domain or subdomain:

  1. Contact our support team for instructions and IP addresses.
  2. In the Custom Clickthru URLUniform Resource Locator. An Internet address, as well as a standard method of naming files on the Web. A URL begins with a protocol name (such as http), followed by a colon and two forward slashes(//). Next comes the name of the internet server that the file is stored on, followed by directories that hold the file, separated by forward slashes(/). The filename comes last, as shown in the following example: http://www.mycompany.com/whatsnew.htm section, click Use Customized Clickthru URL.

  1. Click in the Customized Clickthru URL box and type the desired URL.
  2. Click SAVE.
IMPORTANT

The URL you type must include / as the last character.

NOTE

With domain masking, you can cover up the EmailLabs portion of the reply address. For example, instead of having reply-xxx@elabs6.com, you could use reply-xxx@example.com. This is often done to maintain branding. To set up domain masking, contact our support team.