Restoring or deleting a bounced member
Restoring bounced members to the active mailing list
- In the left navigation bar, click View Records.
- Click Bounced.
- Do one of the following:
- To restore certain members, select the ones you want and click RESTORE CHECKED.
- To restore all members, click RESTORE ALL.
Deleting a member from the bounced list:
- On the Bounced page, select the member you want to delete.
- Click DELETE CHECKED.
IMPORTANT
When you delete a member from the system, its entire history is erased, including all Sent information and Unsubscribe records. This affects reports, and can result in unusual statistics, such as, more unique opened than sent messages.