Server Problems
Learn how to identify and solve server problems in CRM.pad.
The following error message indicates that the problem is a server issue (and not a <CRM.pad> issue): "The action could not be completed because it was rejected by the server".
- Check the server log file (in Debug mode with WebTrace) to identify the problem (especially when the user states remarks like "but in web it is working"). CRM.pad is not a web application, therefore functions may work in Aurea CRM web but not in CRM.pad
- Compare Aurea CRM web statements with those from the CRMpad for differences. For example, some fields that are filled in web but not in CRMpad may cause the problems.
- Enable the request and result log for information on the complete response from the server.