Prerequisites

CRM.pad only works in combination with Aurea CRM web.

An Aurea CRM web installation must exist as the Mobile Services server module uses the same process. Mobile Services server debug information can be found in the web.log file.

The following Aurea CRM web features also apply to CRM.pad:

• Users and configurations must already exist in Aurea CRM web. For information on how to create new users and sub-configurations, see the Aurea CRM web Administrator Guide.
• Access rights are based on assigned roles, see the Aurea CRM web Administrator Guide.