AlertFind Mapping
Using the AlertFind mapping feature, you can:
- Choose to identify users by First name, Last name rather than the Active Directory display name, which often contains more information than the person’s name, or is formatted Last name, First name. When using the voice messaging features of AlertFind, a First name, Last name designation is often preferable.
- Add more devices to AlertFind by taking advantage of those stored in Active Directory
- Select attributes to be captured from Active Directory and displayed in the AlertFind Description field, and
- Automatically create AlertFind groups using Active Directory Attributes
NOTE
Synchronization of data to AlertFind takes place once per day. Depending on your SyncManager processing schedule, you may experience a delay of 48 hours or more before new or changed Active Directory information available in Email Continuity appears in AlertFind.NOTE
This feature is available only to customers whose Email Continuity and AlertFind products are fully integrated; that is, all of the mailboxes in Email Continuity are also users in AlertFind. This feature does not work for customers who have all of their users in Email Continuity and a subset of users in AlertFind. There must be a one-to-one correlation between users in both Email Continuity and AlertFind.Configure AlertFind mapping:
- From the AMS Admin Console, click System Settings.
- Click AlertFind Mapping.
- In the Display Name section, select the identification method by clicking either:
- Use display name
- Use first and last name
- In the Device Synchronization section, identify which data for additional devices you want to import from Active Directory to AlertFind.
- From the Device Type drop-down list, select Phone, Email, SMS, or Fax.
- From the Select Attribute drop-down list, choose the attribute to synchronize.
NOTE
The interface allows you to pair any attribute with any device type. Setting inappropriate attributes (such as Display name for a phone, for example) can cause errors in the import process. Select attributes with care.- Click Add. The Device type and attribute appear in the Attributes mapped to devices field.
- In the Description Mapping section, select Active Directory attributes to be imported to the description field in AlertFind.
NOTE
Because of an AlertFind limitation, data displayed in these attributes is limited to 128 characters. Longer data strings will be truncated.- In the Select Attribute drop-down list, select an attribute.
- Click Add. The attribute appears in Attributes mapped to the description field.
- Automatically create AlertFind groups using Active Directory attributes. You can also use topology attributes (such as servers, sites and stores) to identify groups. You can create as many groups as you need.
- From the Select Attribute drop-down list, select an attribute.
- Click Add. The attribute appears in the Attributes used to create AlertFind groups field.
- Click Submit.