End User Pages Settings

The system allows you to control the information that appears to end users on the Aurea Messaging Solutions Home page.

Enable/Disable End User Preferences

Select which links appear in the Preferences section on the Home page, or hide the Preferences section entirely.

Information about the settings is provided below.

• Enable AlertFindUser Details
• Enabled Page: Configure Notification & Contact Settings
• Applicable Section Title: User Details
• User Prompt Text: Notifications are sent to you automatically when important events occur. To configure your notification settings, click the link below.
• User Action: End users are prompted to provide information required by AlertFind.
• Enable Notification email addresses and Notification mobile phone
• Enables Page: Configure Notification & Contact Settings
• Applicable Section Title: Notification email addresses
• User Prompt Text: Notifications are sent to you automatically when important events occur. To receive notifications via email, configure any number of email addresses below. This may include your personal email accounts. Your primary email address will always be sent notifications.
• User Action: Users are prompted to enter an email address.

  More email addresses can be added by clicking the link again. Each address will display with a Remove link beside it, Users click the Remove link to delete the address. Primary email address cannot be deleted.

• Applicable Section Title: Notification mobile phone
• User Prompt Text: Notifications are sent to you automatically when important events occur. To receive notifications via SMS, configure your mobile phone below.
• User Action: Users are prompted to enter their carrier, country and mobile phone number.
• Enable Home address & phone number
• Enables Page: Configure Notification & Contact Settings
• Applicable Section Title: Home address & phone number
• User Prompt Text: In case of an emergency, your organization may need to contact you at home. Configure your home address and telephone number below.
• User Action: Users are prompted to enter street address, city, state/province, zip/postal code, country and home phone number.
• Enable Emergency contacts
• Enables Page: Configure Notification & Contact Settings
• Applicable Section Title: Emergency contacts
• User Prompt Text: In case of an emergency, your organization may need to contact people who are close to you. Configure at least one, and up to three, emergency contacts.
• User Action: Users are prompted to enter the contact’s name, relationship, address, and phone number.

  Up to three contacts can be entered. To remove a contact clear the information.

• Enable Configure Wireless Forwarding
• Enables Page: Configure Notification & Contact Settings
• Applicable Section Title: Emergency contacts
• User Prompt Text: In case of an emergency, your organization may need to contact people who are close to you. Configure at least one, and up to three, emergency contacts.
• User Action: Users are prompted to enter the contact’s name, relationship, address, and phone number.

  Up to three contacts can be entered. To remove a contact clear the information.

• Enable Change Password
• Enables Page: Change Password
• User Action: Allows end users to change their service password.
• Not available for organizations using Windows Authentication.
• Enable Help
• Enables Page: Help
• Purpose: Displays online help for end users.

Display/hide all the Preferences or Help prompts from the end-user’s Home page:

1. In the AMS Admin Console, click System Settings.
2. Click End User Pages Settings.
3. In the Features section:

• To hide the entire Configure Notifications & Contact Settings page, deselect the Enable Preference check box.
• To hide the Online Help page, deselect the Enable Help check box.

4. Click the Submit button at the bottom of the page.

Enable/disable individual links in the Preferences section of the Home page:

1. In the AMS Admin Console, click System Settings.
2. Click End User Pages Settings.
3. In the Features section, click the check box next to each item you want to display to end users. Depending on which services your organization uses, all items in the list may not apply.
4. Click the Submit button at the bottom of the page.

Add Additional Text to Home Page

Text can be added to the top of the End User Home page to give additional information to your users. In addition, ifEmail Continuity is enabled for your organization, you can add messages to be displayed to users during each of the Email Continuity states.

Change the text displayed to end users on the Home Page:

1. In the AMS Admin Console, click System Settings menu item.
2. Click End Users Pages Settings menu item.
3. In the Home Page Textual Content section enter text as desired.

To not display additional text in a particular context, leave the text box empty.

If you want to include images or links in your message, you can do so using Bulletin Board (BB) code. For example, to add an image, include a link to the image between IMG tags, for example [IMG]link to image[/IMG]. To add a link, include the link between URL tags, such as [URL]link[/URL].

• Top of the Home Page Text: This text is displayed at the top of the page, under the headers and before the rest of the Home Page content. This text is displayed all the time, and is not related to Email Continuity state.

• Active State Text: This text displays when Email Continuity is in an active state.

  Active, Ready, and Recovery State Text entries are displayed in the same place on the Home Page, and the text displayed varies by ’s state. To not display text for a state, leave that state’s text box empty.

• Ready State Text: This text displays when Email Continuity is in a ready state.
• Recovery State Text: This text displays when Email Continuity is in a recovery state.

4. Click the Submit button at the bottom of the page.