Folder Sync Servers

After Folder Sync feature has been enabled by Support and VaultBoxes have been upgraded to at least the minimum Client Software version, Folder Sync Servers need to be mapped to Exchange Servers, which is done on the Historical Mail > Folder Sync Servers page. Exchange Servers not mapped will appear at the bottom of the page and none of the mailboxes on those Exchange Servers will be synced until they are successfully mapped to Folder Sync Servers.

• Administrators of larger environments can configure multiple Folder Sync Servers to segment sync traffic from specific Exchange servers.
• Only Exchange servers (Exchange 2007 SP1 and above) with the Mailbox Role can be mapped to a Folder Sync Server.
• When a Folder Sync Server undergoes an uninstall/unregister of its AMS client software, the Exchange Servers that were mapped to that Folder Sync Server are marked with a double asterisk. If that Folder Sync Server gets upgraded to a new client software version and uses the same key, AMS will attempt to re-map the old Exchange servers to the upgraded, if they haven't already been re-assigned.

Assign Exchange Servers to Folder Sync Servers

1. Click the Historical Mail > Folder Sync Servers menu item.

The Folder Sync Server page appears.

Folder Sync Servers

2. The Exchange servers that are available to be assigned are listed in the bottom pane of the window. Beside each Exchange server are links that assign it to a Folder Sync server. To assign an Exchange server to a Folder Sync server, click the appropriate link. Multiple Exchange servers can be assigned to one Folder Sync server, but each Exchange server can be assigned to only one Folder Sync server. Unassigned Exchange servers marked with a ** before them indicate that they belonged to a currently inactive Folder Sync server. Should this Folder Sync server come back online, these Exchange servers will be automatically re-mapped to their original Folder Sync server. These Exchange servers may be safely remapped, but doing so would mean they could not be re-mapped to their original Folder Sync server should it come back online.
3. Once all the Exchange servers are assigned, users can be enabled for Folder Sync. See Enable users for Folder Sync.

Remove Exchange Servers from Folder Sync Servers

1. Click the Historical Mail > Folder Sync Servers menu item.

The Folder Sync Server page appears.

2. In the top pane of the page, beside each Folder Sync server, the assigned Exchange servers are listed with a button beside it.
3. Click Delete to unassign that Exchange server.

The unassigned Exchange server will be moved to the bottom pane, ready to be reassigned.