Software Requirements

Before you begin an installation, you must install each required software component on the AMS server. The components you need depend on the email environment you use and which AMS features your organization will use. A Support representative will provide an appropriate software package and walk you through the actual installation process when the preinstallation requirements have been met.

Supported Operating Systems

The AMS server and any VaultBox installation must use one of the following operating systems:

• Windows Server 2008, 32-bit or 64-bit
• Windows Server 2008 R2
• Windows Server 2012
• Windows Server 2012 R2
• Windows Server 2016

Supported Microsoft Exchange versions

The AMS server requires the following versions of Microsoft Exchange Server:

• Microsoft Exchange Server 2010
• Microsoft Exchange Server 2013
• Microsoft Exchange Server 2016
• Microsoft Office 365

Supported Microsoft Outlook versions

• Microsoft Outlook 2010
• Microsoft Outlook 2013
• Microsoft Outlook 2016

Supported Browser Software

Use the current stable version of the following browsers for the AMS Administration Console, Email Archival Interface and the Email Continuity Webmail:

• Internet Explorer 11
• Microsoft Edge
• Firefox
• Firefox for Linux
• Safari
• Google Chrome

Additional Software Required for the AMS Server

Software	Notes
Aurea Messaging Solutions Server
.NET Framework v. 4.5	If not already present on the AMS server, the installation package provided by Support includes this software. After installation, you may need to reboot the computer before you can proceed with the SyncManager Wizard.
Microsoft Data Access Components (MDAC) 2.7 or later	If not already present on the AMS server, the service software installation package includes this application. After its installation, you must reboot the computer before you can proceed with the service software installation.
MAPI CDO (08.03.0.8353 or newer)	Download from Microsoft
Microsoft Internet Information Server (IIS) and simple mail transfer protocol (SMTP)	To use Historical Mail, you must have IIS services, including SMTP, enabled and configured for anonymous authentication.

Microsoft Exchange Server 2013 requirements

A bug introduced in SP1 breaks third-party Transport Agents. The following Microsoft hot fix should be installed immediately after installing SP1: http://www.microsoft.com/en-us/download/details.aspx?id=42065

Microsoft Exchange Server 2010 requirements

If the Exchange 2010 server was not installed with support for pre-Outlook 2007 clients, you must create a Public Folder store. Click here for more information.