Send Custom Notifications

Administrators can use the service to send email messages to users. You can send custom notifications to both primary email addresses and/or alternate email addresses.

Send a custom message:

1. In the AMS Admin Console, click Notification.
2. Click Custom Notification.
3. Click Send a custom message. The Edit Message page appears.
4. In the From box, type an email address, being sure you enter an alias within your organization so that any users who reply with questions are directed to an administrator or Help Desk user.
5. In the Subject box, type a subject for the message.
6. In the Text box, type the body of the message.
7. Click Next. The Select Recipients screen appears.
8. Click the appropriate tab to identify recipients by Server, Mailing List, or individually by User.

1. If you select the Mailing List or User tab, in the Search box type an email address or name and search for the results. Then click the listed mailing list or user to select.
2. If you select the Server tab, click a server to select it.

9. Click Add. Repeat until all recipients are listed in the right list.
10. Click Next. The Select Recipient Options screen appears.
11. Select the addresses to use for the custom notification:

• Primary addresses in your mail environment
• Notification addresses (addresses users have provided as alternate contact information)
• Both Primary and notification addresses

12. Click Next.
13. To see a list of recipients, click Show Affected Users. Review the message text.
14. Click Send.