Manage Email Continuity Transition Alerts

The transition alert list identifies users who should automatically receive notifications whenever Email Continuity changes state: whenever it is activated, put into test mode, or returned to READY state. You can use this function to inform appropriate users when there is an activation of Email Continuity for an actual outage or a test. To see reports on state transitions, see View Email Continuity Audit Reports.

Add users to the transition alerts list:

  1. In the AMS Admin Console, click Notification.
  2. Click Transition Alerts. The Transition Notification page appears.
  3. In the Search box, type the email address or name of the user. Click Search.
  4. In the search results, locate the listing for the user. Select the check box next to the name.
  5. Click Add. The Transition Notification page refreshes and the newly added user listing appears near the top of the page.

Remove a user from the transition alerts list:

  1. In the AMS Admin Console, click Notification.
  2. Click Transition Alerts. The Transition Notification page appears.
  3. Locate the listing for the appropriate user and select the Remove check box next to the name.
  4. Click Remove.