Administration Console Updates

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Administration Console Updates

Main Menu

Once Cloud Services is activated by Support, a Cloud Services menu item is added to the AMS Admin Console navigation menu. From this node you can manage your Office 365 Journaling addresses.

The AMS Cloud Services screen

A journaling address is a Globally Unique Identifier (GUID). Cloud user’s journaling addresses tie to an AMS Data Center.

New journaling addresses can be created by clicking on Add Office 365 Journaling Address link. Existing journaling addresses are removed by clicking on the Delete link to the right of the address.

NOTE

If you wish to retire an existing journaling address and use a new one, it is recommended you put the new address in place and allow sufficient time for existing messages which may be currently in-process to be archived/imported before retiring an existing address in use.

Readiness Checks

There are three readiness checks available for Office 365.

Readiness check	Description
Received Journaled Message	This check is to verify whether or not a journaled message has been received in the last 12 hours. If it hasn’t, this warning will display. This error message could also mean there is a misconfiguration, like an improper journaling address. If this Readiness check is displayed, verify your Office 365 environment. Contact Support if further assistance is required.
TLS Security	The second readiness check verifies whether Office 365 has received a message that was not sent using Transport Layer Security (TLS). TLS is used for email in the same way as SSL is for web pages. If this Readiness check is displayed, verify your Office 365 environment is set to send secure messages. Contact Support if further assistance is required.
Cloud Services Window	The Cloud Services window manages the journaling addresses to which all copies of journaling mail are sent.

Readiness check

Description

Received Journaled Message

This check is to verify whether or not a journaled message has been received in the last 12 hours. If it hasn’t, this warning will display.

This error message could also mean there is a misconfiguration, like an improper journaling address.

If this Readiness check is displayed, verify your Office 365 environment. Contact Support if further assistance is required.

TLS Security

The second readiness check verifies whether Office 365 has received a message that was not sent using Transport Layer Security (TLS). TLS is used for email in the same way as SSL is for web pages.

If this Readiness check is displayed, verify your Office 365 environment is set to send secure messages. Contact Support if further assistance is required.

Cloud Services Window

The Cloud Services window manages the journaling addresses to which all copies of journaling mail are sent.

Retention Policy Window

You will notice the following changes in the Retention Policy window when Cloud services are enabled:

Tab	Description
User Sets Tab	Two new groups have been created under User Sets: All Cloud Users All On-Premises Users.
Servers Tab	We added a new topology for Cloud users under Servers tab. All Cloud user checkboxes function the same, regardless of the level you choose.
Users Tab	Under the Users tab, individual Office 365 users are distinguished with this icon .

Tab

Description

User Sets Tab

Two new groups have been created under User Sets:

All Cloud Users
All On-Premises Users.

Servers Tab

We added a new topology for Cloud users under Servers tab. All Cloud user checkboxes function the same, regardless of the level you choose.

Users Tab

Under the Users tab, individual Office 365 users are distinguished with this icon

User Information Window

To check the status of a user, User Administration > User Information contains a Journaling Service column which displays each users’ journaling type:

N/A: Non-journaled on-premises Exchange user
Office 365: Office 365 journaling service user

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