Email Continuity Components and Data Transfer

Email Continuity requires you to install and configure at least the following required client-side components described under Client-Side Software:

  • SyncManager: SyncManager is required to keep the directory and contacts information stored in your local mail environment synchronized with the data center. See About SyncManager.
  • RecoveryManager: RecoveryManager is required to bring all messages sent or received during an activation back into your mail environment after the outage is ended. See About RecoveryManager.

You can use extended optional features by installing and configuring the following components:

  • Mail Redirector Components: Redirector components are necessary if your organization wants to enable partial activation (a process where some users remain on the primary mail system while others use Email Continuity) or if you want to use the optional stored mail/archive features. See About Redirector Components.
  • VaultBox: Install and configure one or more VaultBoxes to use the optional Historical Mail feature. See About the VaultBox.
  • Windows Authentication Manager: Install and configure Windows Authentication Manager to allow your users to log into Aurea Messaging Solutions using their existing network user names and passwords. See About Windows Authentication Manager.
  • Outlook Extension: Deploy the Outlook Extension to provide your users with a more seamless mail continuity experience. With the Outlook Extension, users continue to use Outlook even when Email Continuity is active and mail is being rerouted. See About the Outlook Extension.

After you have installed and configured client-side components, you can perform most administrative functions using software that resides in the Aurea Messaging Solutions data center. Your organization’s authorized administrators and users can access these data center features and functions using the web-based AMS Admin Console. See Administer Email Continuity.