Web User Manual (ISI, LSI, FSI)

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Business Specific
Managing CRM
Business Specific - LSI

Business Specific - LSI

Here you can find all the topics specific to Industrial Solution - LSI

Below are the topics specific to Life Sciences International businesses:

Campaign Management (Enterprise CRM) – LSI and FSI
Learn to design and manage marketing campaign in Aurea CRM.
Opinion Leaders and Speaker Management – LSI
You can flag persons in Aurea CRM as opinion leaders and enter information on speakers.
Sample Management – LSI
You can define samples in the item master and document samples issued to customers (e.g. doctors).
Territory Management – LSI
Learn about territory management.
Customer Data – LSI
Learn to view and process customer data as per your requirement.
Call Documentation – LSI
Use the Call Documentation process to prepare for and document your customer calls.
Occupation Reporting – LSI
The occupation reporting process allows you to document the work you have performed and submit your report for approval.
OTC Business – LSI
Learn to manage over the counter business.
Sales Cycle – LSI
A sales cycle defines a time period during which a specific item is sold and/or during which specific targets (KPI) should be achieved for a specific target group.
Product Detailing – LSI
You can select certain products in your item master that should receive special attention for a specific time period.
Events – LSI
Learn to plan and execute events.
Customer Service – LSI
Storing customer data.
Bulletin Board – LSI
Bulletin Board can be used for information broadcasting and exchange.
Sunshine Act – LSI
Learn about Sunshine Act and how to create it.
CRM.intelligence – LSI
CRM.intelligence is used for in depth data analysis.
Surveys – ISI and LSI
Learn about surveys.

Business Specific
- Managing CRM
- Other Programs and Features

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