AMS Admin Console Home

The AMS Admin Console provides status and readiness information about the environment, enables activation in the event of an outage or for testing purposes, and provides for creation of an email archive to restore email after failback to the primary mail system.

NOTE

Aurea Messaging Solutions configurations vary widely. Depending on the features implemented by your organization, some of the features described in this chapter may not be available to you. For more information about obtaining a documented feature, contact Support or your account representative.

The left column of the AMS Admin Console contains a navigation menu, from which you access all the administrative features of the service.

Links to sections describing menu items:

The buttons in the navigation menu vary according to which products and features your organization has selected and according to the level of access your user account is granted. Some features described in this manual may not appear.

The AMS Admin Console home page displays the sections described in the table below:

Section Name

Description

System Updates

This section shows data center maintenance alerts from Aurea. This section will not appear if there is no current alert.

Readiness Check

The service monitors the operational readiness of critical components and automatically sends notifications to designated administrators if their components are not working correctly. This section includes a detailed status list for critical components.

User Statistics

This section provides data on the number of mailboxes, calendar entries, and contacts discovered by SyncManager, and provides statistics on the number of users that have been welcomed.

Current AMS State

This section contains controls that activate and recover Email Continuity. When the service is active, this section displays the status of affected users, servers, or both users and servers.

Current Tests

This section contains controls that initiate and complete tests of Email Continuity. When a test is active, it displays the status of affected users, servers, or both users and servers.

AMS Activity Log

This section displays the status of tasks that are currently running, as well as tasks that completed within the last 24‑hour period. Examples include sending notification messages, updating mail routing configuration, or purging old messages from the webmail system after a completed recovery process.