Add Mailboxes (Users) Manually
Usually, users and mailboxes are added to the system during regular synchronization of your primary mail system with the AMS data center. However, AMS root users, Super Administrators, and Administrators can also add mailboxes to the system manually.
Add a mailbox (user) to AMS:
- From the AMS Admin Console, click Mailboxes and Aliases. The Additional Mailboxes and Aliases screen appears.
- Click Create Mailbox. The Create Mailbox screen appears.
- In the Display Name field, type a name.
- In the Email Address field, type an email address, which will become the user’s AMS username.
NOTE
Usernames are generally in the form of email addresses (such asuser@genericorp.com). Usernames must contain a total of 64 characters or fewer, including the @ symbol and the full domain name.- Click OK to create, or Cancel to cancel.
Predefined distribution lists synced from the primary mail system can be used for quick communication with specific groups of users.