Processing 820 Payments to Utility

Learn Outbound 820 - Supplier to utility.

When the Supplier invoices the Customer on behalf of the utility for its charges, the Customer remits the payment to the Supplier. It is the Supplier’s responsibility to pay the utilities their charges.

In this billing type scenario, the utility sends the Energy Provider an 810 EDI transaction each month for every Customer that received services.

CIS provides a UI (TDSP 820) that allows Suppliers to create the 820 transaction that creates batches for the 810 payments that are owed to the Utility. For more information, see TDSP 820.

The sending of the 820 transaction must be done in conjunction with the sending of the actual ACH payment from the bank. CIS does not have functionality (UI) that facilitates the sending of the ACH. That task is performed by the Supplier’s bank.