Move-out Transaction Accepted

This indicates that a move out request is accepted by the Utility.

Transaction Type: Simple Market Transaction Evaluation

Actions:

The Customer’s Disconnect Status is not 0:

1. Update Disconnect Status to Moved Out
   1. This action changes the disconnect status to Moved out to indicate that a move-out request is sent out to the TDSP, and that the transaction is accepted.
2. Customer Note for 814_24 Move-out Complete
   1. This action creates a note in the call log history to indicate that the Customer is successfully moved out.

The Customer’s Disconnect Status = Paid/Clear:

1. Customer Note for 814_25 Move-out Complete
   1. This action creates a note in the call log history to indicate that the Customer is successfully moved out.

814_25 Move-out Rejects: You get this alert when a move-out request is rejected by the TDSP

Transaction Type: Simple Market Transaction Evaluation

Actions:

1. Create “Move-out Rejects” Workspace Alert
   1. This action creates an alert in My Workspace when a move-out request is rejected by the TDSP. The alert lists the reject code to help the Supplier understand why the transaction is rejected.
   2. The move-out rejects workspace identifies all move-out transactions that are rejected by the market and is not specifically for Customers who are in the disconnect process.

      Data Points:

      Data Point	Is Used?	Operator	Values
      Transaction Type	Yes	=	814
      Action Code	Yes	=	25
      Service Action Code	Yes	=	R