Alert Approval to Send Disconnect Letter
This generates disconnection notice that is sent out to applicable Customers.
Transaction Type: Workspace Alert Approval
Actions:
- Create Disconnect Letter
- This action generates a disconnection notice that is sent out to applicable
Customers. In order for the system to generate the notice for a Customer, the
following conditions must be met:
- The Customer is included in the “Commercial Customers ready for Disconnect Letter Alert”.
- The Customer is approved to receive the disconnect notice.
- This action generates a disconnection notice that is sent out to applicable
Customers. In order for the system to generate the notice for a Customer, the
following conditions must be met:
Data Points:
Data Point | Is Used? | Operator | Values |
---|---|---|---|
AR Bucket 1 | No | NA | NA |
AR Bucket 2 | No | NA | NA |
AR Bucket 3 | No | NA | NA |
AR Bucket 4 | No | NA | NA |
Customer Type | No | NA | NA |
Collections Status | No | NA | NA |
Promise to Pay | No | NA | NA |
Credit Hold | No | NA | NA |
Critical Care | No | NA | NA |
Disconnect Status | No | NA | NA |
Days to Disconnect | No | NA | NA |
Pre Payment Flag | No | NA | NA |