Alert Approval for 650 DNP
This sends alert for approval of electric service disconnection.
Transaction Type: Workspace Alert Approval
Actions:
- Send 650 DNP
- This action sends a 650 DNP transaction to the TDSP. When approved, the Customer’s electric service is disconnected.
- Update Disconnect Status to 3
- This action updates the disconnect status to indicate that the Supplier has approved the disconnection of this Customer. A disconnect status of 3 indicates that a disconnect request is sent.
- Customer Note for DNP
- This action creates a note in the call log history to indicate that the Customer is dropped for non payment of service.
Data Point | Is Used? | Operator | Values |
---|---|---|---|
AR Bucket 1 | No | NA | NA |
AR Bucket 2 | No | NA | NA |
AR Bucket 3 | No | NA | NA |
AR Bucket 4 | No | NA | NA |
Customer Type | No | NA | NA |
Collections Status | No | NA | NA |
Promise to Pay | No | NA | NA |
Credit Hold | No | NA | NA |
Critical Care | No | NA | NA |
Disconnect Status | No | NA | NA |
Days to Disconnect | No | NA | NA |
Pre Payment Flag | No | NA | NA |