On-Demand Access

Aurea CRM provides on demand access to cloud based development and test environments.

You can use the test environments in the following scenarios:

  • Disaster recovery

  • Trying new versions of Aurea CRM before performing an actual upgrade.

  • Easily share their environments with Aurea Global Support for troubleshooting.

The following features are provided by Aurea CRM On-Demand access:

  • CRM.Designer allows you to create, start, stop, and delete these environments for all the CRM verticals.

  • You can access these environments using predefined links and all communication with these environments are secured using SSL (Secured Socket Layer).

  • You can define the backup using the cloud backup feature provided in the CRM.Designer.

  • You can use these environments with or without the backup data. You can use the environment using a backup and specify the version number you want to use.

  • You can only get the CRM.Web and CRM.Designer functionality using these environments.

The following security measures are taken when creating a test environment:

  • All users except for SU and WWW are deactivated in the test environments.

  • You can create anonymized databases from the backups when creating a test environment. Data can be masked at the infoarea or field level.

The following screenshot shows a sample On-Demand Access page on the CRM.Designer.

The On-Demand Access page consists of three sections: Backups; Application; Test Environment. A brief description of each is provided below.

Backups

This section of the page displays the list of backups available and created previously. You have to select a backup for use in creating the test environment. For more information on creating and working with backups, see Scheduling a Backup and Restore operation.

Application

This section allows you to create the test environment. You can configure your test environment by specifying different properties like using the application data from the backup, create an empty database or use the database present in the backup, the version number of the CRM that is used as well as the vertical type of the applications created in the test environment.
  • You can only create one test environment with a specific configuration. If you try to create more than one test environment using the same configuration, error message is received.
  • If you are creating a test environment that uses the applications and the database from the backup then the test environment created is restricted to the version of the CRM used to create the backup.
  • Test environments have a limited life span and expires after a certain number of hours.
  • All the test environments are deployed to the cloud infrastructure maintained by Aurea Software.
Test Environment

This section lists the test environments created. You can see configuration details of the test environment. It also provides you with controls to start, stop and delete the test environments and the generated links to the CRM.Web and CRM.Designer created in the test environment.