System Lock Info Area

Use the System Lock info area to define system locks at specific times.

To add a new record:

  1. Open the Rights module and switch to the System Lock info area.
  2. Click on (New).
  3. Enter the number of the station to be locked in the Stat. No. field.
  4. You can define system locks for specific days or time periods, as well as define regular system locks on specific weekdays:
    • To lock the system at a specific time, enter dates in the System lock from/to (date) fields and times in the System lock from/to (time) fields.
    • To define a regular system lock, switch to the Daily tab. Enable the check boxes for the desired weekdays (System lock Monday - System lock Sunday fields) and enter the times the system is locked in the Daily system lock from/to fields.
  5. Specify the Type of system lock:
    • Log off and lock: Users affected by the lock are logged off and can only log on again once the system is no longer locked.
    • Log off: Users affected by the lock can immediately log back on to the system.
  6. Click on (Rep list) in the Locked reps field and select the users and/or groups that should be affected by the system lock. If you do not select any users, the system lock is applied to all users.
    Note: Enable the Ignore system lock date or Ignore daily system lock to exempt individual users (e.g. communication or import users) from system locks, see Module Access Rights, System Locks and Process Tracking.

    System locks defined in the System Lock info area do not apply to the administrator (SU).

  7. Enter a message used to notify the affected users of the system lock. If you do not specify a message, the following default message is displayed: "The system is being locked. You have x minutes to finish working.", where x is the value entered in the Time to lock (in minutes) field.
  8. Enter the number of minutes after which the system lock come into effect in the Time to lock (in minutes) field. Once this time period has expired, active users are logged off automatically. If there are currently no active users, the system lock takes effect "immediately" (i.e. the next time the system polls for a lock).
    Note: The system checks whether a system lock has been defined once per minute. The time of the system lock can therefore differ slightly from the time entered in the System lock from (time) field.
  9. Use the Module tab to determine which Aurea CRM modules and applications should be locked for the selected users. If you do not make any settings, all modules and applications are locked.
  10. Save the record.

    The system is locked according to your settings:

    • The affected users are notified of the system lock using the message entered in the Text field. If a user has not exited the system within the time period entered in the Time to lock (in minutes) field, Aurea CRM is closed automatically.
    • If you have entered Log off and lock in the Type field, users can only log on to the system again once the system is unlocked.
    Note: System locks defined in the System Lock info area are not displayed in the Lock System dialog box in the list of Active Locks, see Lock System Dialog Box.

The system is unlocked at the time entered in the System lock to (date) and System lock to (time) fields. The system lock record is not automatically deleted, but is instead set as inactive (the Inactive field in the record is enabled, visible using View > All Mask Fields).