System Locks
Learn how to use the system lock info area.
You can lock the system for some or all users, allowing you to:
- Back up your databaseNote: Use the programs supplied with MS SQL or Oracle to back up the Aurea CRM database.
- Edit the data model, see Data Model.
- Rebuild corrupt indices, see Rebuild module
- Perform maintenance, see Maintenance Module
- Reduce system load if you are experiencing performance issues (e.g. by logging off certain users and locking them out of the system for a period of time)
You can:
- Define system locks for specific dates or weekdays, see System Lock Info Area.
- Lock the system on the fly, see Lock System Dialog Box.
Note: The system can only be locked by the system administrator (SU) or users assigned roles
with access to the "System lock" process, see CRM Process Configuration.