Logs and Error Messages
Learn about the logs and error messages.
Logs are written to the following files in the .. \system\db directory:
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User- and module-independent information: campaign designer, XML output of conditions (debug version), messages relating to loading the data model, message relating to sending e-mails via SMTP) |
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##GLOBAL_<module>.log |
user-independent information per module |
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u8_<USER>.log |
module-independent information per user |
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The following files log user- and module-specific information: |
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u8_analyze_<USER>.log |
mman.exe |
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u8_base_<USER>.log |
mmba.exe |
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u8_communication_<USER>.log |
mmco.exe |
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u8_config_##GLOBAL.log |
mmcfg.exe |
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u8_export_<USER>.log |
mmim.exe -e |
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u8_import_<USER>.log |
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u8_print_<USER>.log |
mmpr.exe |
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u8_rights_<USER>.log |
mmri.exe |
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u8_server_<USER>.log |
update.server.exe |
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u8_service_<USER>.log |
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Logging is configured via the mm.ini file located in the ..\system\sys directory. For information on all available options, see the article “How to Configure Logging for the core” at https://support.aurea.com.
By default, the following information is logged:
- General information ("General" in the log file)
- Information on the business logic, e.g. log files for CRM.server ("Businesslogic")
- Export/import of formats via XML (Aurea CRM, cockpit, Aurea CRM web) ("XML")
- Information on the data model ("Datamodel")
- Aurea CRM initialization ("Init")
- User interface (desktops, masks) ("Userinterface")
- Imports and exports and parameters ("Import", only at log level "Info")
- Communication parameters ("Communication", only at log level "Info")
- E-mails sent via SMTP ("SMTP")
You can additionally choose to log the following information (only at log level "Info"):
- SQL access logs ("SQL"): Start the application with the parameter
-q:stmtlog(see General Aurea CRM Parameters) or enable the options Windows Trace and Web Trace in the Station Configuration info area, see Station Configuration - Trigger logs ("Trigger"): Enabled using a configuration entry, see Triggers
- Workflow logs ("Workflow"): Enable using a configuration entry, seeWorkflow.
Information is also logged in the following info areas:
- User Tracking, Session Tracking, Process Tracking, see Tracking
- Log - Read and Log - Write, see Logging Read and Write Access
- History, see History
- Communication logs, see Communication Logs in the Aurea CRM win Administrator Guide.
For information on logging in Aurea CRM web, see Server Log in the Aurea CRM web Technical & Installation Guide and the article “How to Configure Logging on the Server" at https://support.aurea.com.