Contact Times

You can edit contact times for accounts or persons.

These times help you when organizing your activities as you can see when you can contact your business partners, e. g. during the opening hours of a pharmacy.

Your administrator defines if contact times are available for companies and/or persons.

Defining Contact Times

To edit contact times:

  1. Switch to the desired record.
  2. Depending on your configuration you can:
    • Click on Actions and then select Edit Contact Times.
    • Scroll to the Contact Times area and click on (Edit).
  3. Click on a day in the desired area (Opening Hours, Visiting Times or Reachability).

    The following dialog box is displayed:



  4. Enable the check boxes for the days you want to define (the same) contact times for.

    The circle that is displayed symbolizes 24 hours.

    Note: You can only store times in CRM.pad that have 00:00 h as the earliest starting point. If you want to determine contact times e.g. from 22:00 h at night to 6:00 h in the morning, you need two time blocks.
  5. To determine a time block you can:
    • Click on in the center of the circle.
    • Click on the circle.

    You can add two time blocks, one for the morning (default from 8:00 - 12:00 h) and the other for the afternoon (default from 13:00 - 17:00 h).

  6. You can change the time by dragging the bubbles at the end of the blocks. You can also define 24 h opening hours by dragging the end point of the first time block to the starting point.
  7. Click on Done to add the times for the selected days or on Cancel to discard the changes.
  8. Save.

Deleting Contact Times

To delete contact times:

  1. Long-tap on a bubble of a time block to display a recycle bin in the center of the circle.
  2. Hold the long-tap and drag the bubble to the recycle bin.

    The time block is removed.

  3. Click on Done.