EmailReply

Use this button to reply to email from within Aurea CRM.Web.

The EmailReply button allows users to reply to email activities from within Aurea CRM.Web. This can be done by clicking the EmailReply button or pressing Ctrl+R a new email activity is created and linked to the original email activity. Users can write the email and then send it by using the OpenAppointmentEmail button . For further details, see OpenAppointmentEmail and Send As email.

In UPDATE_DEFAULT the EmailReply button is configured into the MAEmail Expand header which is used in the corresponding alternative Expand configuration for email activities. For further details, see Alternative Expand Configurations. Thus the EmailReply button is available only for Activity records of type "email".