Database Events

Use the Rights level to determine that triggers are initiated when certain events occur in the database.

You can also start triggers from automatic selections or the Workflow Designer (BTB only).

The following events can initiate triggers:

  • Manual changes by the user
  • Merging companies or persons (see Merging Companies and Merging Persons in the Aurea CRM win User Manual):
    • Deleting the source company or person
    • Updating the target company or person when merging
    Note: When merging companies or persons, no triggers are initiated in dependent info areas if they are just "re-linked" but not changed otherwise.
  • Changes made by workflows
  • Changes made by triggers
  • Aurea CRM functions
  • Importing data
  • Data maintenance in the Maintenance module
Note: Triggers cannot be initiated during communication or when making changes using CRM.cockpit.