Contact Information

Contact information that is stored on your mail server (not on your local desktop machine) may be available though your Email Continuity account, if your organization provides this data to the data center. If your organization makes this data available, you can access these contacts through Email Continuity when the service is Active. This data will be current as of your organization’s most recent synchronization with Email Continuity.

If your organization imports contact information to Email Continuity, you will see a the Contacts icon on the main page when you log into Email Continuity during an activation. You will not see the Contacts icon if you log in while the system is inactive.

The Webmail side menu

To view contact data:

1. After you log in to your account, expand the Contacts icon.
2. Select the type of address information you want to see.

• To view the contacts included in your organization’s master list (such as email addresses for your coworkers), select Global Address Book in the menu.
• To view the contacts included in your personal email client information, select My Contacts in the menu.

3. To view expanded information for any listing, click the Name.
4. To compose a message to a listed contact, click the contact’s Email address.

To search for a particular contact:

1. In the Contacts menu, click Search.
2. In the From field, select an address source to search.
3. In the Find drop-down menu, select to search by Name or Email.
4. In the Matching field, type the email address or part of the display name. You can use partial names, or the % symbol as a wildcard.
5. Click Search.

Search contacts using advanced criteria:

1. Click the Advanced Search link.
2. In the Directory drop-down menu, select Global Address list or My Contacts.
3. Type search criteria in one of the available fields.
4. Click Search. To clear the entries and try again, click Reset to Defaults.