Accessing the AMS Archive

Archive users can search their email archive from desktop, mobile browser or the mobile app.

As an Archive Reviewer, you have access privileges beyond the scope of a regular user. You can:

  • Search archived email messages as required for human resources and other corporate activities. See Search Email Interface.
  • Each Reviewer may be assigned one or more Reviewer Groups, which defines the scope of the messages the reviewer is allowed to search. For example, one Reviewer Group’s scope may be emails from users in a specific division or department in a company, and another Reviewer Group’s scope may be messages received during a specific time frame.
  • Create Retention Holds, which are collections of messages resulting from archive searches. Placing messages into a Retention Hold causes them to be retained in the archive until an administrator removes the hold. See Retention Holds
  • Generate Recovery Archives and Discovery Archives, which are collections of messages that meet specific search criteria. These messages can be restored to a designated mailbox by an AMS administrator or exported to a file using Export Manager. See Message Archives

To access the AMS Archive to search Email Archive

  1. Log into Aurea Messaging Solutions.

The Aurea Messaging Solutions home page

  1. On the home page there are three ways to access your personal email archive.
  • Click the Archive link in the menu at the top of the page.
  • Click the Search personal mail link in the Archive section.
  • Or type your search term directly in the Keywords text box, and click the search button.
  1. On the home page there are also two ways to access your company’s archive.
  • Click Search company archives in the Archive section of the page.
  • Click the Archive link in the menu at the top of the page. When then Archive page appears, click the Search Company Archives link.