Compose and Send a Message

To compose a new message:

1. From the Inbox page, click New Message.



The New Message page displays. The From: field displays your regular email address. Recipients will not know that you are sending a message from an alternative mail client.

NOTE

By default, the system composes messages in plain text. To use rich text formatting options, click Rich Text in the message options bar that appears above the From: field.

When you choose rich text formatting, you will notice a formatting bar appear in the message composition field.

The Rich Text button does not appear in some browsers. Switch browsers if you need to compose a message using rich text.

2. In the To: field, add recipient information. You can:

• Begin typing the recipient’s name or email address. A list of possible matches will appear. Select the desired recipient to complete the address.
• Enter email addresses manually, separating them with commas or semicolons.
• Insert recipients from your Contacts. To do this:

1. Click To... button.
2. If necessary, change the source of the contacts list by selecting the appropriate option from the from list box. To choose an address within your organization, select Global Address List. To choose an address from your Contacts list, select My Contacts.
3. Locate the recipient either by scrolling through the list or by using the Find box to search for the recipient. You can change the list to display email addresses instead of names. To select the display format, select the desired option from the Display list box.
4. Click to select the recipient from the list (left section) and then click the button the corresponds to the appropriate address box (To, Cc, or Bcc). This moves the selection from the left to the right section.
5. When your list of recipients is complete, click OK. This inserts the addresses into the New Message page and closes the Address Book dialog box.

4. To add a subject to your email, type it in the Subject box.
5. To set a priority for your messages, select it from the Priority drop-down menu.
6. To be notified when the recipient has opened the message, click the Request a Read Receipt check box.
7. Type the content of your message in the large text box.
8. If you have enabled rich text options, you can use the Check Spelling option while composing a message, or the Special Characters feature to enter characters to support a variety of languages. To check spelling in a message:

1. Click Check Spelling. Misspelled words in the subject and body text turn red.
2. Click a red word for suggested alternatives, and click the correctly spelled word.
3. Click Resume Editing. If you wish to change the dictionary, click the arrow next to Resume Editing, and select the dictionary from the drop-down menu.

9. To attach items to the message:

1. In the Attachments area, click Browse. A dialog box displays.
2. Locate the desired attachment and click Open. The page refreshes and now displays the attachment. Depending on the file size of the selected attachment, this may take a few moments.

You can attach up to 12MB of data files to each message either in one 12MB file or in several smaller files that together do not exceed 12MB.

3. Repeat this process until all attachments are included. Note that by default, the system attaches messages as separate files. If you want an attachment to appear within the text of your message, select Inline instead of Attachment from the drop-down menu.

10. After you verify that all address information, attachments, and text entries are accurate, click Send Message.
11. To save the message for sending later, click Save Draft.