The navigation bar contains links to other parts of the AMS.

• Home: Returns to the AMS home page.
• Continuity: This link is available if your organization has Email Continuity. When Email Continuity is Active, this link displays your Webmail user interface.
• Archive: This link takes you to the Archive administration and search screen.
• Preferences: This link takes you to the AMS Preferences and contact information page.

Above the navigation bar is the sign in line, that displays your username and the Sign Out link.

The Search area contains:

• Search Context: A drop-down to select which parts of the email message are to be included in the query. The label of the drop-down is the currently selected search context.
• Search Language: A drop-down to select the language the search should be based upon. The label of the drop-down is the currently selected language.
• Sort Order: A drop-down to select the sort order of the search results. The label of the drop-down is the currently selected sort order.
• Search Within Folder: This button will be displayed if your organization has the Folder Sync feature enabled. Click this button to display a pop-up window to select the folder the search should be limited to. The label of the button is the currently selected folder. The default behavior is to Search All Mail.

The body of the search area contains two tabs:

• Query Builder: If this tab is selected, the central area contains search entry fields and a drop-down which adds additional query fields to the search. See Search Company Email Archive Using the Query Builder.
• Advanced Query Language: If this tab is selected, the central area contains the query string that was created by the values entered in the Query Builder search fields or in the Saved Search, or you can enter a search query string of your own. See Search the Archive Using the Advanced Query Language.

And the lower section of the search area contains

• Saved Searches
• Search: This button executes the search.
• Save
• Reset: This button clears the entries in all the query fields.

The results area is a scrollable table which displays up to 1,000 results of the query, then asks the user to refine their query. The results table contains the following information for the messages that were returned by the search query:

• From: either the Sender’s email address or the Sender’s name if that information is available.
• Subject: the Subject of the message.
• Received Date: the date the Exchange server received the message.

Search results are initially displayed sorted by Date Descending (newest to oldest messages). To sort the search results differently, click on a column header to sort the results by that column. Click on the column header again to reverse the sort order.

For a user searching their personal mail, the default search returns all the messages contained in their personal archive mailbox, which is defined as all messages sent or received by the user that are within the scope of any applied retention policies (retention policies are how administrators determine which messages are to be archived and for how long they are to be kept).

Click a message row to show more information abut the message.

An example of an email received in AMS

The message details pane includes:

• Download Message button: Click this button to download the selected message as an EML file, which can either be saved, or opened in Microsoft Outlook.
• Reply: Click this button to bring up the Email Continuity Webmail Reply window, to reply to the email message’s sender.
• Reply All: Click this button to bring up the Email Continuity Webmail Reply to All window, to reply to the email message sender and all the other recipients.
• Forward: Click this button to bring up the Email Continuity Webmail Forward window, to forward the message to new recipients.

• Message Information : Click this button to display the Message ID and Partition ID. This information also shows the retention mechanism against which the message is held in the archive, such as the retention policy or retention hold. Click again to hide the information.
• Message header information: From, Sent Date, To and Cc information are displayed.
• Attachments list: The filename of each attachment, and the size of that attachment if the size information is available. Click an attachment name to download it to your computer.
• Message Body: The message body is displayed.

If the Email Continuity service is Active, when an email message is selected, the Download Message button will be displayed, along with three different buttons.

To collapse the message information, click the selected table row again. You can also control-click on additional table rows to expand multiple messages.