At the very top of the web page is the sign in line, that displays your username and the Sign Out link.

The second section contains links to navigate to other parts of the AMS Suite.

• Home: Returns to the AMS home page.
• Continuity: This link is available if your organization has Email Continuity. When Email Continuity is Active, this link displays your Webmail user interface. When Email Continuity is inactive, this link is grayed out and cannot be clicked.
• Archive: This link returns to the AMS Archive home page.
• Security: This link is available if your organization has AMS Security. This link takes you to the AMS Security login page.
• Help Desk: If you have AMS Help Desk privileges, this link is displayed and takes you to the AMS User Account Information page.
• Admin: If you have AMS Administration privileges, this link is displayed and takes you to the AMS Administration Console home page.
• Preferences: This link takes you to the AMS Preferences and contact information page.

The bottom portion of the navigation area displays the various sections within Archive.

• Search Personal Mail: Brings up the search interface for searching your personal mailbox of archived messages.
• Search Company Archives: Brings up the search interface for your company’s archives.
• Search All Failed Mail: Brings up the search interface for emails that have failed some step in the archive storage and index process. Email messages will be displayed along with the reason for failure.
• View Recovery Archives: Displays Recovery Archives created in the last 24-hours or in progress.
• View Retention Holds: Displays a list of Retention Holds created in the last 24-hours or in progress.
• Manage Tags: Brings up the Manage Tags page that allows you to create, edit, and delete tags for all Reviewer Group you have permission to access.
• Configure Archive: If you have AMS Administration privileges, this link is displayed and takes you to the AMS Administration Console Historical Mail > Retention Policies page.

The top row of the Company Archives search area contains three drop-downs:

• Content Type: If your organization has Expanded Archives Services, a drop-down is displayed to select the content type for which the search is to be executed: Email or Instant Messages. The label of the drop-down is the currently selected Content Type.
• Reviewer Scope: A drop-down to select the scope within which the search is to be executed. The label of the drop-down is the currently selected Reviewer Group.
• Search Context: A drop-down to select which parts of the email message are to be included in the query. The label of the drop-down is the currently selected search context.
• Search Language: A drop-down to select the language the search should be based upon. The label of the drop-down is the currently selected language.
• Sort Order: A drop-down to select the sort order of the search results. The label of the drop-down is the currently selected sort order.

The body of the search area contains three tabs:

• Query Builder: If this tab is selected, the central area contains search entry fields and a drop-down which adds additional query fields to the search. See Search Company Email Archive Using the Query Builder, and if your organization has Expanded Archives Services, Search Instant Message Archive Using the Query Builder.
• Advanced Query Language: If this tab is selected, the central area contains the query string that was created by the values entered in the Query Builder search fields or in the Saved Search, or you can enter a search query string of your own. See Search the Archive Using the Advanced Query Language and if your organization has Expanded Archives Services, Search Instant Message Archive Using the Advanced Query Language.
• Saved Searches: If this tab is selected, the central area contains a list of saved searches. See Saved Searches.

And the lower section of the search area contains

• Search: This button executes the search.
• Save: This button saves the current query as a Saved Search.
• Reset: This button clears the entries in all the query fields.

At the top of the results area is a line that contains:

• Results count shows the number of messages that were matched in the query.
• Tag: This button becomes active when one or more search results are checked, and allows the selected search results to be tagged or untagged.
• Create Archive: Click this button to create an archive of the search results, which can be exported. See Message Archives
• Create Hold: Click this button to create a Retention Hold, which prevents the search results from being purged. See Retention Holds
• Failure Report: If your organization is enabled for Failed Message Tracking, this button will display. Click the button to be taken to the Failed Message Report page. See Failed Message Tracking Feature

Below is a scrollable table that displays up to 1,000 results of the query. When the Archive Search page is first accessed no results are displayed, to save on Data Center resources. Once a search is executed, the results table contains differing information depending on the content type being searched.

Email search results fields

• Tag Checkbox: this checkbox is used to select search results for message tagging.
• Content Type Icon: this icon displays the content type of the message, email or instant message, and whether or not the message includes attachments.
• From: either the Sender’s email address or the Sender’s name if that information is available.
• To/Cc/Bcc: the Recipients of the message.
• Subject: the Subject of the message.
• Receive Date: the date the Exchange server received the message.
• Tags: a list of tags that have been assigned to the message.

Click an email message row to show more information about the message.

An email from the Company Archives

The message details pane includes:

• Download Message button: Click this button to download the selected message as an EML file, which can either be saved, or opened in Microsoft Outlook.
• Message Information : Click this button to display Message ID and Partition ID information. Click again to hide the information.
• Message header information: From, Sent Date, To and Cc information are displayed.
• Email Message Body: The message body is displayed.
• Attachments list: The filename of each attachment, and the size of that attachment if the size information is available. Click an attachment name to download it to your computer.

To collapse the message information, click the selected table row again. You can also control-click on additional table rows to expand multiple messages.

Instant Message search results fields

• Tag : this button is used to select search results for message tagging.
• Content Type Icon: this icon displays the content type of the message, email or instant message, and whether or not the message includes attachments.
• Originator: user that originated the instant message in the archive.
• Participants: the names of the participants involved in the instant message conversation.
• Subject: the subject of the instant message if available, otherwise labels the participants in the conversation.
• Start Date: the date the instant message conversation began.
• Tags: a list of tags that have been assigned to the message.

Click an email message row to show more information about the message.

The message details

The message details pane includes:

• Download Message button: Click this button to download the selected message as an EML file, which can either be saved, or opened in Microsoft Outlook.
• Message Information : Click this button to display Message ID, Partition ID information and any retention policies that have been applied to this message. Click again to hide the information.
• Message header information: From (originator), Sent Date (start date), Subject and To (participants) information are displayed.
• Instant Message Body: The contents of the instant message conversation is displayed.
• Attachments list: The filename of each attachment, and the size of that attachment if the size information is available. Click an attachment name to download it to your computer.

To collapse the message information, click the selected table row again. You can also control-click on additional table rows to expand multiple messages.