Search Company Archives Query Builder Fields
This section describes the detailed functionality of each of the query fields.
NOTE
If you submit a query containing only a single special character (such as a tilde, parenthesis, or exclamation point), the system returns all messages within your reviewer scope. The workaround for this issue is to use at least one alphanumeric character in your query in addition to the special character.
Field | Description |
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Keywords (All) |
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Keywords (Any) |
Enter keywords into the field with a space between words.
Example: The search term: |
Exact phrase |
Enter one phrase.
For example: The search term For example: The search term |
Sender | Filters results based on whether the From field in the message envelope or message headercontains the value provided. |
Recipients |
Filters results based on whether the recipient information in the message envelope or in the TO and CC fields in the message header |
Subject | Filters results based on whether the message Subject field contains the value provided. |
Received Date |
Use this field to filter the query by dates. The email date used for this query is the date the Exchange Server received the email message. The query can be created to search |
Involved Users |
The Involved Users query field is different than Sender or Recipients fields. Sender and Recipients are keyword searches of the character string, and refer to any email address whether they are part of the AMS system or not. Involved Users are only AMS system mailboxes. Involved Users are defined by selecting Mailing Lists, User Sets, Email Servers, or individual users from a user selection pane. Involved Users can also be uploaded from a CSV file. When the Involved Users row is added to the list of query fields:
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Tagged |
The Tagged search filter is located in the Other Fields drop-down allows Reviewers to search for messages that have been tagged with a certain value. See Message Tagging for more information on how to tag messages and what can be done with them. When Tags are created, they are defined within the context of a specific Reviewer Group. So, when searching for tagged emails, ensure the Reviewer Group scope is properly set by first clicking the Reset button to clear all the search fields.
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Sampling Policy |
The Sampling Policy filter is located in the Other Fields drop-down. When this Sampling Policy filter is included in a Reviewer query, all other terms in the query are executed first, and then a random sample of the resulting emails is returned to the user.
|
Sender (Envelope) |
Filters results based on whether the From field in the message envelope |
Sender (Header) |
Filters results based on whether the From field in the message header |
Recipients (Envelope) |
Filters results based on whether the recipient information in the message envelope For non-journaled messages: This filter can be used to search for Bcc recipients. NOTE: Only email addresses found in retention policies can be found using this option. It will not find any email addresses that are external to your organization or not subject to a retention policy. |
Recipients (Header) |
Filters results based on whether the To field in the message header |
Recipients (CC) |
Filters results based on whether the Cc field in the message header |
Total Message Size |
Filters results based on whether the total size of the message and its attachments in bytes |
Attachment Name |
Filters results based on whether the name of the attachment The value is not case sensitive and adds an implied wildcard. |
Retention Policy |
Filters results based on the retention policy chosen from the drop-down list. Messages must meet all the other filter criteria and be a part of the selected Retention Policy. |