Route Planning
The route planning is available in the calendar. Routes must be defined in Aurea CRM web beforehand.
To access the route planning:
- Switch to the calendar.
- Switch to the Route Planning tab.
The existing routes are displayed.
- Click on the desired route to display its details.
Route participants are color-coded:
- Green: These participants considered for the current route planning.
- Red: These participants are considered for the next route planning.
Adding an Account to the Planned Route
To add another account or person to a route:
- Switch to the desired route.
- Click on (Account( new)) order auf (Person (new)).
- Select the desired record and define the order.
- Save.
Remove a Route Participant from the Planning
To remove a participant from the planned route:
- Switch to the desired route.
- Click on the desired route participant to display its details.
- Click on (Edit).
- Set the switch for the Plan field accordingly.
Plan the Route for a Specific Day
To plan the route for a specific day:
- Switch to the desired route.
- Click on (Select Date) to specify the desired date.
- Click on Actions and select Plan Route.
The activities that are generated by the route planning are added to the calendar.