Surveys

Learn how to prepare, conduct and evaluate surveys.

Aurea.CRM allows you to:

Create Questionnaires including predefined answers
Implement branches in your questionnaire depending on the customers' answers
Define additional information for questions
Configure mandatory questions and standard answers
Define answers, using catalogs in the database or using the calendar for dates
Update records or add new records in the database depending on the answers given

This section describes how to

create a questionnaire, see Defining a Questionnaire
prepare a survey, see Preparing a Survey
carry out a survey, see Carrying out the Survey
evaluate a survey, see Evaluating the Survey Texts can be entered in multiple languages in all text fields in the questionnaire (description, questions, answers), see Multi-Language Text Fields.