Creating a Bug Report

Learn about creating bug report for issues with CRM.launcher.

If there is an issue with one of the CRM.launcher plug-ins or with the update process, users can create a bug report containing all of CRM.launcher's settings files and logs (Settings > Troubleshooting or by clicking Create Bug Report directly on the error screen).

The report is created as a *.zip package that users can then send to the administrator.

For troubleshooting information, see the article “Trouble Shooting CRM.launcher 8.2 Feature Pack” at https://support.aurea.com.